Customer’s involvement by giving feedback to increase the customer relationship

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Title:	Customer’s involvement by giving feedback to increase the customer relationship
Author:	Batlle Coderch, Josep-Oriol
Other authors:	Technische Universität Graz; Kerschenbauer, Jochen
Abstract:	This document is an extended research of how the feedback can make a business successful. Studying the sport’s feedback the reader could find the analysis of the most important applications in the American football league, the quantification of the European football market size and also four interviews with media and teams from Spain. By reading this report the user would have a deep knowledge in the sport’s feedback world.
Subject(s):	-Àrees temàtiques de la UPC::Economia i organització d'empreses -Customer relations -- Management -Relacions amb els clients -- Gestió
Rights:	Attribution-NonCommercial-NoDerivs 3.0 Spain http://creativecommons.org/licenses/by-nc-nd/3.0/es/
Document type:	Bachelor Thesis
Published by:	Universitat Politècnica de Catalunya; Technische Universität Graz
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