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ISO 9000 and ISO 14000 standards: a projection model for the decline phase
Marimon Viadiu, Frederic; Heras, Iñaki; Casadesús, Martí
This is an Accepted Manuscript of an article published by Taylor & Francis in Total Quality Management & Business Excellence on 28/01/2009, available online: http://www.tandfonline.com/doi/abs/10.1080/14783360802614257. During the past few years, the process of standardization with regard to business management systems has accelerated in an economic environment characterized by a marked process of economic globalization and integration. Thus, the peaks attained by some standards published by agencies specializing in standardization in the economic field are noteworthy. Two series of standards issued by the International Organization for Standardization (ISO) stand out amongst these: the ISO 9000 series, related to the implementation of quality systems, and the ISO 14000 series, related to the implementation of environmental management systems. Previous research has analyzed different projection models regarding number of certificates, both nationally and internationally, with the logistic model standing out as one of the models better-suited to data records, and thus believed to offer better outlooks. However, none of the models referred to included data on countries experiencing clear decertification in terms of number of certificates of the aforementioned standards in their calculations, such as the data that has been detected for the first time in the last two years. Faced with the appearance of the first symptoms of market exhaustion, this article discusses what the projection model could be like once a process of decertification has set in.
-ISO 9000
-ISO 14000
-Control de calidad--Normas
-Control de qualitat--Normes
-Quality control--Standards
-Environmental management
-Gestió ambiental
-Gestión del medio ambiente
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