dc.contributor |
Universitat Politècnica de Catalunya. Departament de Ciències de la Computació |
dc.contributor |
Gatius Vila, Marta |
dc.contributor |
Solano Albajés, Lluís |
dc.contributor.author |
Facchini Amondarain, Marco |
dc.date |
2018-04-27 |
dc.identifier.citation |
ETSEIB-240.132704 |
dc.identifier.uri |
http://hdl.handle.net/2117/117642 |
dc.language.iso |
cat |
dc.publisher |
Universitat Politècnica de Catalunya |
dc.rights |
info:eu-repo/semantics/openAccess |
dc.rights |
http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
dc.subject |
Àrees temàtiques de la UPC::Economia i organització d'empreses |
dc.subject |
Artificial intelligence -- Computer software |
dc.subject |
Intel·ligència artificial -- Programes d'ordinador |
dc.title |
The CHATBOT |
dc.type |
info:eu-repo/semantics/masterThesis |
dc.description.abstract |
Chatbots are disrupting the market to substitute traditional channels of interaction between
businesses and customers. People nowadays are using messaging apps more than never
before and when booking a flight, ordering a pizza or whatever the transaction, in many cases
companies has a chatbot there, 24/7, ready to chat and give a service.
This project consists on the development of InduBot, a chatbot to respond to student’s
demands when searching academic information about the university. In this final report it is
explained the followed phases to design, develop and implement the functional prototype.
InduBot is intended to be a first step and a base for developing other chatbots to connect the
university with the students.
The resulting chatbot for this project can be found on the messaging app Telegram by
searching TheInduBot. It has been configured to be always running on a server as a web
application and through a webhook and the Telegram Bot API answer at any time to user
requests.
The university should be ready for chatbots and contemplate this new channel of
communication because it may be the key to transform the relationship with the students in
the coming years. |