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Tourism Surveying from Social Media: The Validity of User-Generated Content (UGC) for the Characterization of Lodging Rankings

To access the full text documents, please follow this link: http://hdl.handle.net/10459.1/70282

Author

Martín Fuentes, Eva

Publication date

2021-01-21T08:27:38Z

2021-01-21T08:27:38Z

2019-03-04

2021-01-21T08:27:38Z



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Abstract

The aim of the thesis is to determine whether online User-Generated Content (UGC) within the lodging industry validates the ranking system of any accommodation property or platform in order to create an international hotel classification system that could categorize any type of accommodation based on different variables.

Document Type

Article
publishedVersion

Language

English

Subjects and keywords

eWOM; UGC; Hospitality

Publisher

Varna University of Management

Related items

Reproducció del document publicat a https://ejtr.vumk.eu/index.php/about/article/view/366/370

European Journal of Tourism Research, 2019, vol. 21, p. 143-147

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Rights

cc-by (c) Varna University of Management, 2019

http://creativecommons.org/licenses/by/4.0/

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Documents de recerca [17848]