Títol:
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Evidence for quality management systems being instrumental in improving supplier performance: the case of the wind power sector
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Autor/a:
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Castelló Dalmau, Jordi; Llach Pagès, Josep; Castro Vila, Rodolfo de
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Altres autors:
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Ministerio de Economía y Competitividad (Espanya) |
Abstract:
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This paper evaluates whether ISO certification enables a supplier to
become an extended resource in a specific sector. The evaluation consisted of a
statistical analysis of data from 90 suppliers to a wind turbine manufacturer.
The suppliers were selected, evaluated and audited as extended resources from
a resource-based view (RBV). We test the differences that the qualified
suppliers exhibit in main ISO processes and we identify specific areas that will
improve supplier relationships. We also demonstrate significant differences
exist when the level of technology the supplier uses is taken into account. Our
results may well be applicable in a wider manufacturing processes context. We
determine that ISO certification alone is not enough to cement a positive
relationship in an upstream supply chain environment, despite such
relationships being crucial to the success of a business, and support the use of a
wider sector-specific certification tool that goes beyond ISO certification |
Matèries:
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-Control de qualitat -- Normes -Quality control -- Standards -Normes ISO 9000 -ISO 9000 Series Standars |
Drets:
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Tots els drets reservats
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Tipus de document:
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Article Article - Versió acceptada |
Publicat per:
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Inderscience
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