Operational Optimization in SMEs through ICT: A Scientometric Study

Abstract

The role of Information and Communication Technologies (ICT) in enhancingoperational efficiency among Small and Medium Enterprises (SMEs) has garneredsignificant attention in recent years. This study employs a scientometric approach toanalyze global research trends on ICT and SMEs, covering publications from 1975 to2023, although meaningful academic output on this topic has notably emerged sincethe early 2000s. (...)